Privacy Policy

Last updated: January 1, 2026

1. Introduction

LedgerSign ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blockchain-verified document signing platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Company name and business information
  • Payment information (processed securely by our payment providers)
  • Documents you upload to our platform
  • Digital signatures and verification data

2.2 Automatically Collected Information

When you use our services, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location information (based on IP address)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process document signing and verification requests
  • Record document signatures on the blockchain
  • Send transactional emails and notifications
  • Provide customer support
  • Detect and prevent fraud and security threats
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Blockchain and Data Immutability

When you sign a document using LedgerSign, a cryptographic hash of the document is recorded on a public blockchain. This creates a permanent, immutable record that cannot be deleted or modified. While the hash itself does not contain personal information, it is permanently linked to the transaction and cannot be removed.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who help us operate our platform (hosting, payment processing, analytics)
  • Other Users: When you share documents or signatures with them
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement security measures to protect your information, including:

  • Data encryption in transit and at rest
  • Secure data transmission (TLS/SSL)
  • Regular security audits and penetration testing
  • Access controls and authentication measures
  • Role-based access controls

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Documents are stored according to your plan's retention period. Blockchain records are permanent and cannot be deleted.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform.